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Customer Relationship Management systems

Customer Relationship Management systems. Since Mary has little experience with IT systems, IT Business Services Consultants needs to bring her up to speed by describing the potential benefits of using Transaction Processing Systems (TPS), Customer Relationship Management systems (CRM), functional area information systems, and Supply Chain Management (SCM) in support of Mary’s MediBracelets.

Write a 2- to 3-page report addressing these three popular business systems and how each could benefit Mary’s business.

Scenario:
Mary Smith, the creator of Mary’s Medibracelets, has hired your business, IT Business Services Consultants, to develop a website where customers can purchase specialized medical ID bracelets. You need to advise Ms. Smith of her options and how they can support her business.
In Week Three, you will describe the benefits of using transaction processing systems, customer relationship systems, functional area information systems, and supply chain management.

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Customer Relationship Management systems